Frequently Asked Questions
General
🎉 What is Occasion.ly?
- Occasion.ly is a comprehensive app designed to help you remember and celebrate important life events, such as birthdays, anniversaries, and more.
🔄 How does Occasion.ly work?
- The app allows you to track and set reminders for various milestones in your life. It provides a seamless experience, syncing data across devices.
📅 Can I customize reminders for each occasion?
- Occasion.ly prioritizes celebrating the entire day of significant events, like birthdays and anniversaries, over a specific moment. This choice reflects our belief that these occasions are best enjoyed throughout the day rather than within a particular hour. Read more
🚀 What are the key features of Occasion.ly?
- Occasion.ly offers features like tracking life's milestones, multiple reminders, a user-friendly interface, synchronization across devices, and unique date saving.
📆 Can I save events without a specific year?
- Yes! Occasion.ly allows you to save events without specifying the year, making it more flexible and user-friendly.
🚀 How can I set up reminders quickly?
- Take advantage of the quick setup with quizzes! Answer a few questions, and Occasion.ly will handle the rest.
Reminders and Notifications
📱 What types of reminders does Occasion.ly support?
- Currently, Occasion.ly supports reminders via WhatsApp and push notifications.
⏰ Can I receive multiple reminders for one occasion?
- Absolutely! Occasion.ly supports multiple reminders for each event, ensuring you never miss a special day.
Why push notifications won't work on Android mobiles?
Occasion.ly leverages push notifications to keep you seamlessly connected with your important events. However, there are instances where push notifications on Android devices might not work as expected. Here are some common reasons and solutions:
Battery Optimization Settings:
Android devices often have aggressive battery optimization settings. If push notifications are delayed or not received, check your device settings, and ensure Occasion.ly is exempted from battery optimizations.
Background App Restrictions:
Android may restrict background processes for apps. To ensure timely push notifications, make sure Occasion.ly has permission to run in the background without any restrictions.
Network Connection Issues:
Occasion.ly relies on an active internet connection to deliver push notifications. If you are experiencing issues, ensure your device has a stable network connection, either through Wi-Fi or mobile data.
Device-Specific Issues:
Android devices from different manufacturers may have unique settings affecting push notifications. Check your device's documentation or support resources for specific instructions tailored to your device. Additionally, there's a dedicated website Don't Kill My App, which explains why background processes won't work and outlines steps to ensure background apps run without getting killed.
Why can't I set reminder time for each occasion?
🌟 Emphasis on the Special Day:
- By setting a default time for all reminders, Occasion.ly encourages users to treat the entire day as something special. This aligns with the essence of celebrating meaningful moments over a more restrictive time-specific reminder.
⏰ Avoiding Alarm-Clock Functionality:
- Occasion.ly is not intended to function as an alarm clock for time-critical reminders. The notifications are calculated and delivered in the backend, often reaching users via WhatsApp. This means that if they are offline during a specific moment, they might miss time-critical reminders. The absence of customizable timings reinforces the app's primary purpose as a tool to cherish and remember special days rather than managing specific hourly reminders.
Occasion.ly's choice to set a default time for all reminders is a deliberate decision to enhance the user experience, focusing on the celebration of special occasions throughout the day rather than enforcing rigid time-specific reminders.
Why does Occasion.ly need access to my contacts?
Occasion.ly asks for contact access to simplify event organization. This lets you effortlessly select and add contacts to specific occasions, ensuring you never miss celebrating with loved ones. Rest assured, your contact info is handled securely, solely to enhance your app experience. Your privacy is our top priority. Check our Privacy Policy for more details.
Why does Occasion.ly use a dedicated backend server to calculate reminders instead of on the user's mobile device?
📱🚫 Operating System Limitations:
- Android and iOS impose constraints on background processes, leading to app termination or hibernation.
🔄❓ Reliability Concerns:
- Relying on user devices for reminder calculations may result in unreliable and inconsistent reminders due to sporadic app usage.
🖥️✔️ Centralized Server Benefits:
- A dedicated backend server ensures accurate and consistent reminder calculations, overcoming device limitations.
🤝📲 Seamless Integration:
- Centralized servers enable seamless integration with third-party apps for cross-platform reminder triggering. This streamlined approach optimizes Occasion.ly's performance and reliability, ensuring users consistently receive timely reminders. For more details on devices aggressively killing background processes, refer to this website.
Contact and Support
💌 How can I reach out for support or provide feedback?
Feel free to contact us at [email protected].
We're here to assist and appreciate your valuable feedback!
📲 Is Occasion.ly available for both iOS and Android?
- As of now, Occasion.ly is available on Android. Stay tuned for updates on iOS availability.